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Notice of Privacy
Practices
NOTICE OF PRIVACY
PRACTICES AS REQUIRED BY THE PRIVACY REGULATIONS CREATED AS A RESULT OF
THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA)
EFFECTIVE DATE OF THIS
NOTICE: APRIL 9, 2003
THIS NOTICE DESCRIBES HOW HEALTH
INFORMATION ABOUT YOU (AS A PATIENT OF THIS PRACTICE) MAY BE USED AND
DISCLOSED, AND HOW YOU CAN GET ACCESS TO YOUR INDIVIDUALLY IDENTIFIABLE
HEALTH INFORMATION.
PLEASE REVIEW THIS
NOTICE CAREFULLY.
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OUR COMMITMENT TO YOUR PRIVACY
Our practice is dedicated to maintaining
the privacy of your individually identifiable health information (PHI).
In conducting our business, we will create records regarding you and the
treatment and services we provide to you. We are required by law to
maintain the confidentiality of health information that identifies you.
We also are required by law to provide you with this notice of our legal
duties and the privacy practices that we maintain in our practice
concerning your PHI. By federal and state law, we must follow the terms
of the notice of privacy practices that we have in effect at the time.
We realize that these laws are
complicated, but we must provide you with the following important
information:
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How we may use and disclose your PHI.
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Your privacy rights in your PHI.
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Our obligations concerning the use and
disclosure of your PHI.
The terms of this notice apply to all
records containing your PHI that are created or retained by our
practice. We reserve the right to revise or amend this Notice of Privacy
Practices. Any revision or amendment to this notice will be effective
for all of your records that our practice has created or maintained in
the past, and for any of your records that we may create or maintain in
the future. Our practice will post a copy of our current Notice in our
offices in a visible location at all times, and you may request a copy
of our most current Notice at any time.
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IF YOU HAVE QUESTIONS ABOUT THIS
NOTICE, PLEASE CONTACT:
Elizabeth Machorro at 201 S. Alvarado
St., #500, Los Angeles, CA or call 213-413-7300.
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WE MAY USE AND DISCLOSE YOUR
INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION (PHI) IN THE FOLLOWING WAYS
The following categories describe the
different ways in which we may use and disclose your PHI.
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Treatment. The information in your
medical records will be used to determine which treatment option best
addresses your health needs. The treatment selected will be documented
in your medial records so that other health care professional can make
informed decisions about your care. For example, we may ask you to have
laboratory tests, and we may use the results to help us reach a
diagnosis. Many of the people who work for our practice - including, but
not limited to, our doctors and staff - may use or disclose your PHI in
order to treat you or to assist others in your treatment. Additionally,
we may disclose your PHI to others who may assist in your care, such as
your spouse, children or parents. Finally, we may also disclose your PHI
to other health care providers for purposes related to your treatment.
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Payment. Our practice may use and disclose your PHI in order to bill
and collect payment for the services and items you may receive from us.
For example, we may contact your health insurer to certify that you are
eligible for benefits (and for what range of benefits), and we may
provide your insurer with details regarding your treatment to determine
if your insurer will cover, or pay for, your treatment. We also may use
and disclose your PHI to obtain payment from third parties that may be
responsible for such costs, such as family members. Also, we may use
your PHI to bill you directly for services and items. We may disclose
your PHI to other health care providers and entities to assist in their
billing and collection efforts.
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Health Care
Operations. Our practice
may use and disclose your PHI to operate our business. As examples of
the ways in which we may use and disclose your information for our
operations, our practice may use your PHI to evaluate the quality of
care you received from us, or to conduct cost-management and business
planning activities for our practice. We may disclose your PHI to other
health care providers and entities to assist in their health care
operations.
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Appointments
and Reminders. Our
practice may use and disclose your PHI to contact you and remind you of
an appointment or as a follow up on treatment.
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Non-Medical
Communications. Our
practice may use your PHI to contact you for non-medical reasons. For
example, we may send you a birthday card or a holiday greeting via mail.
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Treatment
Options. Our practice may
use and disclose your PHI to inform you of potential treatment options
or alternatives. We may treat you in an open treatment area and some
incidental PHI may be overheard by other patients being treated at the
same time.
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Health-Related Benefits and
Services.
Our practice may use and disclose your PHI to inform you of
health-related benefits or services that may be of interest to you. For
example, we may send you newsletters that may include information about
our practice, health related issues and products and services.
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Release of Information to
Family/Friends. Our practice may release your PHI to a friend or family
member that is involved in your care, or who assists in taking care of
you. For example, a parent or guardian may ask that a babysitter take
their child to the pediatrician's office for treatment of a cold. In
this example, the babysitter may have access to this child's medical
information.
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Disclosures Required By
Law. Our
practice will use and disclose your PHI when we are required to do so by
federal, state or local law.
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USE AND DISCLOSURE OF YOUR PHI IN
CERTAIN SPECIAL CIRCUMSTANCES
The following categories describe unique
scenarios in which we may use or disclose your identifiable health
information:
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Public Health Risks. Our practice may
disclose your PHI to public health authorities that are authorized by
law to collect information for the purpose of:
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maintaining vital records, such as
births and deaths;
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reporting child abuse or neglect;
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preventing or controlling disease,
injury or disability;
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notifying a person regarding potential
exposure to a communicable disease;
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notifying a person regarding a
potential risk for spreading or contracting a disease or condition;
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reporting reactions to drugs or
problems with products or devices;
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notifying individuals if a product or
device they may be using has been recalled;
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notifying appropriate government
agency (ies) and authority (ies) regarding the potential abuse or
neglect of an adult patient (including domestic violence); however, we
will only disclose this information if the patient agrees or we are
required or authorized by law to disclose this information; and
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notifying your employer under limited
circumstances related primarily to workplace injury or illness or
medical surveillance.
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Health Oversight
Activities. Our
practice may disclose your PHI to a health oversight agency for
activities authorized by law. Oversight activities can include, for
example, investigations, inspections, audits, surveys, licensure and
disciplinary actions; civil, administrative, and criminal procedures or
actions; or other activities necessary for the government to monitor
government programs, compliance with civil rights laws and the health
care system in general.
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Lawsuits and Similar
Proceedings. Our
practice may use and disclose your PHI in response to a court or
administrative order, if you are involved in a lawsuit or similar
proceeding. We also may disclose your PHI in response to a discovery
request, subpoena, or other lawful process by another party involved in
the dispute, but only if we have made an effort to inform you of the
request or to obtain an order protecting the information the party has
requested.
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Law
Enforcement. We may release PHI if
asked to do so by a law enforcement official:
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Regarding a crime victim in certain
situations, if we are unable to obtain the person's agreement;
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Concerning a death we believe has
resulted from criminal conduct;
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Regarding criminal conduct at our
offices;
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In response to a warrant, summons,
court order, subpoena or similar legal process;
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To identify/locate a suspect, material
witness, fugitive or missing person; and
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In an emergency, to report a crime
(including the location or victim(s) of the crime, or the description,
identity or location of the perpetrator).
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Deceased
Patients. Our practice may
release PHI to a medical examiner or coroner to identify a deceased
individual or to identify the cause of death. If necessary, we also may
release information in order for funeral directors to perform their
jobs.
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Organ
and Tissue Donation. Our
practice may release your PHI to organizations that handle organ, eye or
tissue procurement or transplantation, including organ donation banks,
as necessary to facilitate organ or tissue donation and transplantation
if you are an organ donor.
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Research. Our practice may use and
disclose your PHI for research purposes in certain limited
circumstances. We will obtain your written authorization to use your PHI
for research purposes except when an Internal Review Board or Privacy
Board has determined that the waiver of your authorization satisfies the
following: (i) the use or disclosure involves no more than a minimal
risk to your privacy based on the following: (A) an adequate plan to
protect the identifiers from improper use and disclosure; (B) an
adequate plan to destroy the identifiers at the earliest opportunity
consistent with the research (unless there is a health or research
justification for retaining the identifiers or such retention is
otherwise required by law); and (C) adequate written assurances that the
PHI will not be re-used or disclosed to any other person or entity
(except as required by law) for authorized oversight of the research
study, or for other research for which the use or disclosure would
otherwise be permitted; (ii) the research could not practicably be
conducted without the waiver; and (iii) the research could not
practicably be conducted without access to and use of the PHI.
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Serious
Threats to Health or Safety.
Our practice may use and disclose your PHI when necessary to reduce or
prevent a serious threat to your health and safety or the health and
safety of another individual or the public. Under these circumstances,
we will only make disclosures to a person or organization able to help
prevent the threat.
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Military. Our practice may disclose
your PHI if you are a member of U.S. or foreign military forces
(including veterans) and if required by the appropriate authorities.
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National
Security. Our practice may
disclose your PHI to federal officials for intelligence and national
security activities authorized by law. We also may disclose your PHI to
federal officials in order to protect the President, other officials or
foreign heads of state, or to conduct investigations.
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Inmates. Our practice may disclose
your PHI to correctional institutions or law enforcement officials if
you are an inmate or under the custody of a law enforcement official.
Disclosure for these purposes would be necessary: (a) for the
institution to provide health care services to you, (b) for the safety
and security of the institution, and/or (c) to protect your health and
safety or the health and safety of other individuals.
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Workers'
Compensation. Our practice
may release your PHI for workers' compensation and similar programs.
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YOUR RIGHTS REGARDING YOUR PHI
You have the following rights regarding
the PHI that we maintain about you:
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Confidential
Communications. You have
the right to request that our practice communicate with you about your
health and related issues in a particular manner or at a certain
location. For instance, you may ask that we contact you at home, rather
than work. In order to request a type of confidential communication, you
must make a written request to [insert name, or title, and telephone
number of a person or office to contact for further information]
specifying the requested method of contact, or the location where you
wish to be contacted. Our practice will accommodate reasonable requests.
You do not need to give a reason for your request.
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Requesting
Restrictions. You have the
right to request a restriction in our use or disclosure of your PHI for
treatment, payment or health care operations. Additionally, you have the
right to request that we restrict our disclosure of your PHI to only
certain individuals involved in your care or the payment for your care,
such as family members and friends. We are not required to agree to your
request; however, if we do agree, we are bound by our agreement except
when otherwise required by law, in emergencies, or when the information
is necessary to treat you. In order to request a restriction in our use
or disclosure of your PHI, you must make your request in writing to [insert name, or title, and telephone number of a person or office to
contact for further information]. Your request must describe in a clear
and concise fashion:
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the information you wish restricted;
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whether you are requesting to limit
our practice's use, disclosure or both; and
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to whom you want the limits to apply.
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Inspection and
Copies. You have the
right to inspect and obtain a copy of the PHI that may be used to make
decisions about you, including patient medical records and billing
records, but not including psychotherapy notes. You must submit your
request in writing to [insert name, or title, and telephone number of a
person or office to contact for further information] in order to inspect
and/or obtain a copy of your PHI. Our practice may charge a fee for the
costs of copying, mailing, labor and supplies associated with your
request. Our practice may deny your request to inspect and/or copy in
certain limited circumstances; however, you may request a review of our
denial. Another licensed health care professional chosen by us will
conduct reviews.
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Amendment. You may ask us to amend
your health information if you believe it is incorrect or incomplete,
and you may request an amendment for as long as the information is kept
by or for our practice. To request an amendment, your request must be
made in writing and submitted to [insert name, or title, and telephone
number of a person or office to contact for further information]. You
must provide us with a reason that supports your request for amendment.
Our practice will deny your request if you fail to submit your request
(and the reason supporting your request) in writing. Also, we may deny
your request if you ask us to amend information that is in our opinion:
(a) accurate and complete; (b) not part of the PHI kept by or for the
practice; (c) not part of the PHI which you would be permitted to
inspect and copy; or (d) not created by our practice, unless the
individual or entity that created the information is not available to
amend the information.
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Accounting of
Disclosures. All of our
patients have the right to request an "accounting of
disclosures." An "accounting of disclosures" is a list of
certain non-routine disclosures our practice has made of your PHI for
non-treatment, non-payment or non-operations purposes. Use of your PHI
as part of the routine patient care in our practice is not required to
be documented. For example, the doctor sharing information with the
nurse; or the billing department using your information to file your
insurance claim. In order to obtain an accounting of disclosures, you
must submit your request in writing to [insert name, or title, and
telephone number of a person or office to contact for further
information].
All requests for an "accounting of
disclosures" must state a time period, which may not be longer than
six (6) years from the date of disclosure and may not include dates
before April 14, 2003. The first list you request within a 12-month
period is free of charge, but our practice may charge you for additional
lists within the same 12-month period. Our practice will notify you of
the costs involved with additional requests, and you may withdraw your
request before you incur any costs.
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Right to a Paper Copy of This
Notice.
You are entitled to receive a paper copy of our notice of privacy
practices. You may ask us to give you a copy of this notice at any time.
To obtain a paper copy of this notice, contact [insert name, or title,
and telephone number of a person or office to contact for further
information].
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Right to File a
Complaint. If you
believe your privacy rights have been violated, you may file a complaint
with our practice or with the Secretary of the Department of Health and
Human Services. To file a complaint with our practice, contact [insert
the name, title, and phone number of the contact person or office
responsible for handling complaints]. All complaints must be submitted
in writing. You will not be penalized for filing a complaint.
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Right to Provide an Authorization for
Other Uses and Disclosures. Our practice will obtain your written
authorization for uses and disclosures that are not identified by this
notice or permitted by applicable law. Any authorization you provide to
us regarding the use and disclosure of your PHI may be revoked at any
time in writing. After you revoke your authorization, we will no longer
use or disclose your PHI for the reasons described in the authorization.
Please note, we are required to retain records of your care.
Again, if you have any questions
regarding this notice or our health information privacy policies, please
contact Elizabeth Machorro at 201 S. Alvarado Street #500, Los Angeles,
CA 90057 or call 213-413-7300.
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